This website("Website") is owned and operated by JK Dawakhana ("JK Dawakhana", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of the Website and your purchase of Ayurvedic, herbal, wellness and related products listed on the Website.

By browsing the Website, creating an account, or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

You must be at least 18 years old to use this Website or place an order. If you are under 18, you may use the Website or place an order only under the supervision of a parent or legal guardian.

If you create an account or provide your contact information while placing an order, you are responsible for ensuring that the information provided is accurate and up to date. You are also responsible for maintaining the confidentiality and security of any login credentials, OTPs or other authentication details associated with your account.

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on the Website are accurate and up to date.

However, minor variations in colour, packaging, texture, appearance or batch may occur naturally, particularly in herbal and Ayurvedic products. Such variations do not necessarily indicate a defect or deterioration in product quality.

All prices displayed on the Website are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

Product availability, prices, offers, discounts, combo deals and other promotional information may be changed, added, withdrawn or corrected at any time without prior notice.

In case of an incorrect price, product information or stock availability due to a technical or human error, we reserve the right to cancel or modify the order. If payment has already been made, the applicable amount will be refunded.

We may provide one or more of the following payment options:

• Online payment through cards, UPI, net banking, wallets or other available payment methods through our authorised payment gateway.
• Cash on Delivery (COD), where available for eligible locations and orders.

Payment options, applicable charges and other conditions will be displayed at checkout before you place your order.

An order is considered confirmed only after successful order placement and, where applicable, successful payment verification.

You may request cancellation of an order before it has been processed or handed over to the courier partner for shipment. Once the order has been shipped, cancellation may no longer be possible and the applicable Returns & Refunds Policy will apply.

We reserve the right to cancel an order in circumstances including, but not limited to, product unavailability, incorrect pricing, suspected fraudulent activity, incomplete information or circumstances beyond our reasonable control.

Any applicable refund will be processed according to our Returns & Refunds Policy.

We may provide delivery services across India through third-party courier and logistics partners.

Estimated delivery timelines and applicable shipping charges, if any, will be displayed at checkout or communicated with your order confirmation.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to factors including courier delays, weather conditions, public holidays, transportation issues, incorrect address information or other circumstances beyond our reasonable control.

For more information, please refer to our Shipping & Delivery Policy.

Returns, replacements and refunds are subject to the conditions specified in our Returns & Refunds Policy.

As our products may include consumable Ayurvedic, herbal and wellness products, certain products may not be eligible for return or exchange due to their nature, hygiene requirements or applicable laws.

Our products are intended for general wellness and traditional Ayurvedic use and should be used only as directed on the product packaging or as advised by a qualified healthcare professional.

Our products are not intended to diagnose, treat, cure or prevent any disease unless specifically approved and represented for such purpose under applicable law.

If you are pregnant, nursing, taking medication, have an existing medical condition, or have any concerns regarding the use of a product, you should consult a qualified healthcare professional before using the product.

Please read the product label, ingredients, dosage instructions, warnings and other information carefully before use.

All content available on the Website, including but not limited to the JK Dawakhana name and logo, product photographs, product descriptions, graphics, packaging designs, videos, text, website design and other materials, is owned by or licensed to JK Dawakhana and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, license or create derivative works from any Website content without our prior written permission.

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You must not:

• Provide false, inaccurate or misleading information.
• Use the Website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to the Website or its systems.
• Interfere with the Website's operation or security.
• Copy or misuse Website content, product information or intellectual property.
• Use the Website in a manner that may damage, disable or impair its functionality.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

To the maximum extent permitted by applicable law, JK Dawakhana shall not be liable for indirect, incidental, special or consequential losses arising from your use of the Website or purchase of products through the Website.

Our liability, where legally applicable, shall be limited to the value of the relevant order giving rise to the claim.

We are not responsible for delays, interruptions or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, internet disruptions or third-party service failures.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the Website, products or these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction over , India.

For any questions, complaints or grievances regarding your order or the Website, you may contact us at:

We will make reasonable efforts to acknowledge and address grievances within a reasonable period.

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store and protect your personal information.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

We may update or modify these Terms & Conditions from time to time to reflect changes in our products, services, business practices or applicable laws.

The updated version will be published on this page with the revised Effective Date.

Your continued use of the Website after any changes are published constitutes your acceptance of the updated Terms & Conditions.

If you have any questions regarding these Terms & Conditions, please contact us:

JK Dawakhana
Email: [jkayurevda.india@gmail.com]
Phone: [7589036397]
Address: [ GAUR AYURVEDIC STORE Cinema Road GROUND FLOOR, NEAR SHIV MANDIR Gurunanak Pura, Goraya - 144409 Jalandhar, Punjab ]